Normally I try not to do posts like this but I think every competitive webmaster needs to read the following two posts:
- компютри втора употребаландшафт
- Guilty Until Proven Innocent by Jay Weintraub
- Excerpts from Google Reviewer at SEO Blackhat (and good for you if you have a membership to read the whole thing!)
Back to the first link by Jay Weintraub — whether or not you agree with his entire post, I have heard dozens of people all agree on one thing about Google: they have the worst customer service in the history of the world. Yes, worse than Best Buy, worse than Comcast, and far worse than Micro$oft or Yahoo!.
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